Contacting Us (please read)

We typically answer emails in two sessions during each work day. We rarely answer emails on weekends or after business hours.

To avoid confusion and speed things up, use a valid subject line and use the correct email address.

SERVICE or repair related goes only to service@ctrengineeringinc.com

I deal with a dozen or more things at the same time.    Please list the equipment and problem in the subject and include enough information someone can understand what you are talking about. Also please include a callsign, since people sometimes have similar or same names and your email address might not tell me who you are. This helps eliminate the need for a complicated time-consuming email search.

Parts ORDERS or parts questions go to orders@ctrengineeringinc.com

I deal with a dozen or more things at the same time.    Please list the parts and application in the subject and include enough information to let someone know what you are talking about. Also please include a callsign or name, since people sometimes have similar or same names. Your email address might not say who you are. This helps eliminate the need for an email search or guesswork.

With a steady stream of emails all day and night it has to be this way. I have to sort emails by topic and person or they get lost in a big stack.